This is my second order of letters. I have been very pleased with making my own signs the way I need them to represent. I have tried other companies to make the whole thing but they fail too often in understanding what I wanted. I don't mind doing the work to get what I want. They give great instructions for a beginner to do a DIY project. And I love this company to help make it all happen!! Great human contact too!! I will be back for more, I am quite sure.